Enhancing Customer Support on WhatsApp: Building a WhatsApp Chatbot with Human Handover using Amazon Lex
In the modern digital era, WhatsApp has emerged as a favored communication platform for both businesses and customers. The WhatsApp Business API, once accessible to only a few, is now available to a wider array of businesses, opening up fresh avenues to deliver outstanding customer support and resolve user inquiries effectively. A creative approach to […]